Refund and Cancellation Policy

Effective Date: July 16, 2025
Website: https://hostaero.top
Email: support@versaero.top
Parent Company: Versaero Private Limited

1. Overview

At HostAero, we value transparency and honesty in all our dealings. This Refund and Cancellation Policy outlines our stance on cancellations, service termination, and refund eligibility.

By purchasing or using our services, you agree to the terms laid out in this policy.

2. No Refund Policy

All payments made to HostAero are final and non-refundable.

This applies to:

• Web hosting packages (shared, reseller, VPS, or dedicated)

• Domain registrations and renewals

• SSL certificates

• Website development or add-on services

• Any promotional or discounted offers

• Upgrades or downgrades of existing services

Please ensure you fully understand the service you are purchasing before making payment. If you have questions, contact us at support@versaero.top prior to purchase.

3. Cancellation Policy

You may cancel your service at any time via the client portal or by contacting our support team.

Important Notes:

• Cancellation of a service does not entitle you to a refund, in full or in part.

• If you cancel before the end of your billing cycle, your service will remain active until the current billing term ends.

• We do not offer pro-rated refunds for unused time or resources.

• Domain registrations are non-refundable and remain valid until their expiration.

4. Service Suspension & Termination

We reserve the right to suspend or terminate your services without notice under the following conditions:

• Violation of our Terms and Conditions or Privacy Policy

• Non-payment or chargeback disputes

• Abuse or misuse of server/network resources

• Legal violations or complaints

In such cases, you are not entitled to any refund.

5. Chargebacks and Disputes

Initiating a chargeback or payment dispute without contacting us first will result in:

• Immediate suspension or termination of your account

• Permanent ban from all HostAero and Versaero services

• Reporting of the dispute to fraud prevention databases

We strongly encourage customers to contact our support team for resolution before initiating any formal dispute.

6. Contact Us

If you need help or have questions about our refund and cancellation policy, reach out to us:

Email: support@versaero.top
Company: Versaero Private Limited
Brand: HostAero